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Billing

What a WIP report is and how to read it

A work in progress (WIP) report lists, project by project, the value of work done that has not yet been invoiced. It shows unbilled time and expenses on hourly work, compares earned value with billings on fixed-fee work to flag overbilling and underbilling, and ages the unbilled balance so stale work gets billed or written down.

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Updated Oct 14, 2026

What the report contains

Most WIP reports have one row per project, or per phase on large projects, with columns that move from what was done to what was billed.

  • Contract value or budget.
  • Earned to date: hours times rates on hourly work, contract value times percent complete on fixed-fee work.
  • Billed to date.
  • Unbilled (underbilled): earned minus billed, when positive.
  • Overbilled: billed minus earned, when positive.
  • Aging of the unbilled balance by how long ago the work was done.

Unbilled time on hourly projects

On time-and-materials work, unbilled WIP is simply approved hours not yet on an invoice, valued at the billing rate.

Worked example: 120 unbilled hours at $140 is $16,800 of unbilled revenue. If 30 of those hours were worked more than 30 days ago, $4,200 of it is aging and deserves a question: why was it not billed last month?

Overbilled and underbilled on fixed-fee projects

On fixed-fee work, the report compares earned value with billings. Underbilled means the firm has done more than it has invoiced; overbilled means it has invoiced ahead of the work.

  • Underbilled: a $200,000 fee at 45 percent complete has earned $90,000. Billed to date is $80,000, so the project is $10,000 underbilled. That is cash the firm has earned and not asked for.
  • Overbilled: a $60,000 fee at 50 percent complete has earned $30,000. Billed to date is $36,000, so the project is $6,000 overbilled. Only $24,000 of fee remains to cover 50 percent of the work.

Where percent complete comes from

The report is only as good as its percent complete. Two common methods are the project manager's estimate and effort spent against effort budgeted. Using both as a cross-check catches optimism early.

Worked example: the $200,000 project above budgeted 1,200 hours and has logged 540. Effort says 540 / 1,200 = 45 percent, which matches the project manager's estimate. If the manager had said 60 percent, the report would show $120,000 earned and $40,000 underbilled, a figure worth questioning before invoicing it.

How to act on the report

Review WIP before every billing run and again in the monthly project review. Each line should leave the meeting with an owner and an action.

  • Large underbilled balance: bill it now, or find out what is blocking the invoice.
  • Aging unbilled time: decide whether it is billable, needs a change order, or should be written down.
  • Overbilled: hold further billing on the line until earned value catches up, and check the remaining fee covers the remaining work.
  • Persistent write-downs on one client or one manager: look at scoping and estimating, not just billing.

Where Hubity fits

Hubity previews each month's invoices from approved time, expenses, retainers, and contract progress, then drafts them for a person to review and send.

See how it works

Terms used here

  • Work in progress
  • Unbilled revenue
  • Percent complete
  • Fixed fee
  • Time and materials
  • Write-down
  • Backlog
  • Change order

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Progress billing template

A schedule of values that computes earned to date, this period, retainage and the amount due.

Common questions

  • No. WIP is work already done and not yet billed. Backlog is contracted work not yet done. Together they describe the fee still to be collected on signed work.
  • Usually bad. It means the firm has paid people to do work it has not invoiced, so cash is tied up. Some WIP is normal between billing runs; WIP that keeps aging is a problem.
  • At least monthly, before invoices are drafted. Firms with large projects or thin cash often review it weekly.

More on billing

How progress billing works for professional services

Progress billing explained for design and consulting firms: percent complete by phase, schedule of values, previously billed, this invoice, and retainage.

How to bill and apply a client retainer

How professional services firms bill a client retainer: an upfront retainer applied to the final invoice versus an evergreen retainer, with worked examples.

A month-end billing checklist for project-based firms

Month-end billing checklist for architecture, engineering, and consulting firms: time cutoff, expenses, fixed-fee progress, PM review, send, follow up.

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