Question 1

How do I contact Hubity support?

Accepted Answer

Use the contact form on the support page at hubity.io/support, or email support@hubity.io. You can also reach us through the in-app assistant by asking for help.

Question 2

How do I reset my password or recover my account?

Accepted Answer

Hubity uses passwordless login. Go to the login page and enter your email to receive a magic link. If you have two-factor authentication enabled, you can use a recovery code. For further help, contact support@hubity.io.

Question 3

How do I manage my subscription or billing?

Accepted Answer

Open Settings in the app, then go to the Billing & plan section. From there you can upgrade, downgrade, add or remove seats, and view invoices. For billing disputes, contact support@hubity.io.

Question 4

How do I report a bug?

Accepted Answer

Use the contact form on the support page and select "Bug Report" as the category. Include steps to reproduce the issue, your browser, and any screenshots. You can also report bugs through the in-app assistant.

Support kontaktieren

Besser arbeiten, gemeinsam.

Support kontaktieren

Besser arbeiten, gemeinsam.