Terms of Service

By accessing or using Hubity ("the Service"), operated by Juno Maps, LLC d/b/a Hubity ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

Hubity is a business intelligence platform that provides conversational advisory, knowledge base management, team collaboration, daily briefings, and related services. The Service utilizes advanced language models to process your queries and provide contextual business insights.

You must provide accurate, complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

You must be at least 18 years old and have the legal authority to enter into these terms on behalf of yourself or your organization.

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable regulations
• Attempt to reverse-engineer, decompile, or extract the underlying AI models
• Upload malicious content, viruses, or harmful code
• Circumvent usage limits, rate limits, or access controls
• Use the Service to generate content that is defamatory, abusive, or infringes on third-party rights
• Resell, sublicense, or redistribute the Service without written authorization
• Use automated systems to scrape or extract data from the Service

You retain ownership of all content you upload to the Service, including documents, knowledge base items, and conversation content. We do not claim intellectual property rights over your data.

You grant us a limited license to process, store, and transmit your content solely for the purpose of operating and improving the Service. We do not use your proprietary business data to train AI models or share it with other customers.

The Service provides AI-generated responses based on your queries and uploaded knowledge. AI outputs are informational and should not be treated as professional advice (legal, financial, medical, or otherwise). You are solely responsible for decisions made based on AI-generated content.

We do not guarantee the accuracy, completeness, or reliability of AI-generated responses. Always verify critical information through appropriate professional channels.

Paid plans are billed on a per-seat, per-month basis. Annual plans are billed upfront for a 12-month period at a discounted rate. All prices are in USD.

Upgrades take effect immediately. Downgrades take effect at the end of your current billing period. We do not charge overage fees. Usage beyond your plan limits results in temporary access restrictions until the next billing period.

You may cancel your subscription at any time. Upon cancellation, you retain access until the end of your current billing period. Refunds are provided at our discretion and in accordance with applicable law. If you are located in the European Union, you may cancel within 14 days of purchase for a full refund, unless you have expressly consented to the service beginning before the end of the cancellation period and acknowledged the loss of your right of withdrawal.

We strive for high availability but do not guarantee uninterrupted access to the Service. We may perform maintenance, updates, or modifications that temporarily affect availability. We will provide reasonable notice of planned maintenance when possible.

The Service, including its design, code, algorithms, branding, and documentation, is the intellectual property of Juno Maps, LLC d/b/a Hubity and is protected by copyright, trademark, and other intellectual property laws. Nothing in these terms grants you rights to our intellectual property beyond the limited license to use the Service.

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. AI-GENERATED CONTENT IS PROVIDED FOR INFORMATIONAL PURPOSES ONLY AND DOES NOT CONSTITUTE PROFESSIONAL, LEGAL, FINANCIAL, MEDICAL, OR TAX ADVICE. YOU USE THE SERVICE AND RELY ON AI-GENERATED OUTPUTS ENTIRELY AT YOUR OWN RISK.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, JUNO MAPS, LLC D/B/A HUBITY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, BUSINESS OPPORTUNITIES, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE), EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Our total aggregate liability for any claims arising from or related to the Service shall not exceed the total amount you paid us in the twelve (12) months preceding the claim. This limitation applies to all causes of action in the aggregate, including breach of contract, tort (including negligence), strict liability, and any other legal theory.

You agree to indemnify, defend, and hold harmless Juno Maps, LLC d/b/a Hubity, and its officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of the Service; (b) your violation of these terms; (c) your infringement of any third-party rights; (d) any content you upload, submit, or transmit through the Service; or (e) your reliance on AI-generated outputs for business decisions.

Informal Resolution First. Before filing any formal proceeding, you agree to contact us at [email protected] and attempt to resolve the dispute informally for at least thirty (30) days.

Binding Arbitration.If informal resolution fails, any dispute, claim, or controversy arising out of or relating to these terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules. The arbitration shall be conducted in Loudoun County, Virginia, before a single arbitrator. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Exceptions. Either party may seek injunctive or equitable relief in any court of competent jurisdiction to protect intellectual property rights or prevent irreparable harm pending arbitration.

YOU AND JUNO MAPS, LLC D/B/A HUBITY AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. Unless both parties agree otherwise in writing, the arbitrator may not consolidate or join more than one person's claims and may not preside over any form of a consolidated, representative, or class proceeding.

Neither party shall be liable for any failure or delay in performing its obligations under these terms to the extent that such failure or delay results from circumstances beyond the party's reasonable control, including but not limited to: natural disasters, acts of government, pandemic, war, terrorism, civil unrest, power failures, internet or telecommunications outages, cyberattacks, or the unavailability of third-party AI model providers.

We may suspend or terminate your access to the Service at any time for violation of these terms, non-payment, or other reasonable cause. Upon termination, your right to use the Service ceases immediately. Following notice of termination, you will have at least 30 days to export your data before it is deleted.

Sections 5, 6, 9, 10, 11, 12, 13, 14, 18, and 19 shall survive any termination or expiration of these terms.

We may update these terms from time to time. We will notify you of material changes via email or through the Service at least thirty (30) days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the revised terms. If you do not agree to the revised terms, you must stop using the Service before they take effect.

These terms are governed by the laws of the Commonwealth of Virginia, United States, without regard to conflict of law provisions. To the extent that litigation is permitted under these terms, exclusive jurisdiction and venue shall lie in the state and federal courts located in the Commonwealth of Virginia.

If any provision of these terms is held to be unenforceable or invalid, that provision shall be modified to the minimum extent necessary to make it enforceable, or if modification is not possible, severed from these terms. The remaining provisions shall continue in full force and effect.

These terms, together with our Privacy Policy and any plan-specific terms, constitute the entire agreement between you and Juno Maps, LLC d/b/a Hubity regarding the Service. These terms supersede all prior agreements, representations, and understandings, whether written or oral, relating to the Service. You may not assign or transfer these terms without our prior written consent. We may assign these terms in connection with a merger, acquisition, or sale of all or substantially all of our assets. Our failure to enforce any provision of these terms shall not constitute a waiver of that provision.

For questions about these terms, contact us at [email protected].

Juno Maps, LLC d/b/a Hubity
20130 Lakeview Center Plaza, Ste. 400
Ashburn, VA 20147
United States